The Triangle Nonprofit & Volunteer Leadership Center

Training Information

Read below to check out descriptions of our upcoming trainings!

crisis management training photo 10-3-24

Thursday, October 3, 2024
2:00 – 3:30 pm EST
FREE

October Nonprofit Training

Being Prepared: Crisis Management and Crisis Communications

In this seminar, Ed McCraw, a retired corporate executive, professor and national consultant, will discuss best practices for crisis management and crisis communications.  He will touch on a number of different kinds of crisis:  from Covid to workplace violence to product or program failure to sexual harassment to disasters (natural or man-made.)

He will discuss lessons learned that he has shared with audiences including the American Medical Association and the US Military.  He will also present two case studies straight from his MBA classes at UNC’s business school that are highly interactive.

Participants will Learn:

  • The basics of how to put together a crisis plan.  For example, 95% of the Fortune 500 companies have a current written crisis plan for workplace violence, yet only 5% of nonprofits have such a plan.
  • Best practices of what a leader should do when faced with a crisis.
  • How to respond quickly when faced with a crisis, including rules on how to interact with the media and how to think about communications with all key audiences.

Presenter: Ed McCraw

Ed McCraw is a retired senior corporate executive who served as a vice president and senior business leader with MasterCard and Verizon Corporation in New York. After retiring from the corporate world, Ed became a Professor of Practice at the University of North Carolina’s Kenan-Flagler School of Business, teaching in the MBA program for nine years. In addition, he was selected to be the Expert in Residence in Marketing at Duke University for the fall semester 2013.  He has been a guest lecturer at numerous universities across the country.

Ed also is a paid business consultant and has conducted seminars for the US Military, the American Medical Association, and the Environmental Protection Agency on marketing, crisis communications and crisis management.

In addition, he has developed strategic plans or marketing/communications plans for 18 Triangle nonprofits on a volunteer basis. He currently serves on two nonprofit board and is a member of the Marketing Committee for the North Carolina Symphony.

Edward_McCraw_ppt
Unlocking Hidden Leadership Strengths_ training photo

Thursday, October 24, 2024
2:00 – 3:00 pm EST
FREE

October Nonprofit Training #2

Unlocking Hidden Leadership Strengths

In this session, we’ll explore an area of leadership coaching that creates an immediate benefit for everyone.  Sometimes a simple change can have a profound impact on not only you, but everyone around you.  Our presenter will share some tools and examples of how this has helped so many leaders.

 Learning Objectives

  • Improving people’s leadership outcomes within your organization
  • Playbook for self awareness
  • Seeing these tools in action 

Presenter: Gail Ferreira, Lead Succeed Coaching, LLC

Gail Ferreira has direct experience in line and executive leadership positions in sales, marketing and strategy and knows firsthand the challenges and opportunities that come with those responsibilities. Her process will incorporate what’s best about you, your work, and what’s important as you look to your future. Who better to support your goals and aspirations? What’s in it for you is that you’ll gain insights about yourself so you can reach your potential and that helps your organization achieve its goals.

Gail is an accomplished business executive, strategist and executive leadership coach. She is practiced in uncovering secrets to individual, team and leadership success evidenced by her own success as a senior executive and leader of award-winning teams. People describe Gail as creative, outcome driven while being approachable, engaging and thoughtful.

Gail Ferreira
let's get certified training photo 10-31-24

Thursday, October 31, 2024
2:00 – 3:00 pm EST

FREE for TRIAVA Members
$29 for Non-members, or join TRIAVA for just $25

October TRIAVA Training

Let's Get Certified

This virtual webinar will introduce NCAVA (North Carolina Association of Volunteer Administration) and the CAVNC (Certified Administrator of Volunteers in North Carolina) designation, explain the application process and requirements, and promote certification to interested parties and potential applicants. 

 

Session Objectives:

By the end of this session, participants will be able to:

• Introduce NCAVA and the CAVNC designation

• Explain the CAVNC certification/recertification application process and requirements to interested and potential applicants

• Encourage and assist volunteer administrators to pursue CAVNC certification

Presenter: Barbara Thomas

A certified Senior Professional in Human Resources (SPHR), as well as a Certified Administrator of Volunteers in North Carolina (CAVNC), Barbara Thomas is currently the Certification Chair for the North Carolina Association of Volunteer Administration. She is also a Skills-Based Volunteer (SBV) with the Triangle Nonprofit & Volunteer Leadership Center (TNVLC). Barbara particularly enjoys training those involved in volunteer administration to successfully integrate volunteers into their organizations utilizing strong HR practices.

 

Barbara Thomas Headshot
nona and gov handshake

Thursday, November 21, 2024
2:00 – 3:00 pm EST
FREE

November Nonprofit & TRIAVA Training

Recognize and Reward Your Volunteers

Dr. Zimmerman will present the first half of this session talking about what motivates volunteers, the need for a volunteer engagement policy, and various ways that volunteers can be rewarded for their efforts. Ms. Shaw will present the second half of the session telling people about the Key Volunteer Award and the NC Governor’s Volunteer Service Award.

Learning Objectives

Participants will be able to:

  • Understand the needs for and benefits of recognition and rewards for volunteers
  • Learn some techniques for volunteer recognition and ideas for volunteer rewards
  • Learn about nominating volunteers for the Governor’s Volunteer Service Award and Key Volunteer of the Year Award

Co-Presenters: Kim Shaw & Dr. Joel Zimmerman

Kim Shaw

kim shaw

Kim Shaw has served as the Executive Director of TNVLC for more than 13 years and has more than 30 years of nonprofit leadership experience with nonprofits across the Triangle. She has served on several boards including the Triangle United Way, Durham Rotary,  Aging Well Durham, American Red Cross, Board Chair-Durham County ABC Board, Digital Durham, Board Chair-Junior Leadership Durham, and Board Chair of C3 (Christians Caring for Creation).

Dr. Joel Zimmerman

joel zimmerman

Since retiring in Raleigh, NC, in 2015, Dr. Joel Zimmerman has done volunteer work and pro bono consulting with many nonprofit organizations including Braver Angels, the Executive Service Corps of the Triangle, The Triangle Nonprofit Volunteer & Leadership Center, AARP, and Mothers Against Drunk Driving. He has been a Director on, as well as a consultant to, several nonprofit Boards of Directors. Joel’s 40-year career included organization and leadership development, nonprofit governance, program management, adult training, group facilitation, and team building. Joel holds an M.A. in organizational design and effectiveness from Fielding University, where his special area of study was strategic planning. He also holds an M.S. in industrial psychology from Purdue University, and a Ph.D. from Northwestern in experimental psychology.

Stay Tuned for More Upcoming Trainings

Join us in celebrating our community volunteers

Attend the May 8, 2023 Governor's Volunteer Service Award & Key Volunteer of the Year Luncheon

RSVP by reserving tickets by May 1!