The Triangle Nonprofit & Volunteer Leadership Center
Training Information
Read below to check out descriptions and register for all of our upcoming trainings!
April 9 | 10 AM - 11 AM
The Basics of Enterprise Risk Management
Presenter: Donna Galer
This session will focus on the basics of enterprise risk management for nonprofits. It will overview the risk landscape for nonprofits. It will detail what ERM is and the process steps to implement it.
There will be examples of nonprofits that failed to recognize their risks and how ERM might have helped them avoid the negative outcomes these risks created. Additionally, the session will showcase certain typical reporting outputs from the ERM process. Participants will be encouraged to think strategically about risk.
Learning Objectives
- To be able to articulate the definition, value, and process steps in ERM.
- To be able to create a scoring methodology for prioritizing risks
- To be able to construct a risk register
- To be able to think more broadly and more strategically about risk
This is a FREE Training
May 7 | 2 PM - 3 PM
Pitch Perfect – Winning Media Coverage for Nonprofits
Presenters: Michelle Young (ABC11) & Cecily Kalkhof (Kalkhof Consulting)
Have you ever sent a press release to the media and gotten ZERO calls back?
Are you struggling to get your organization noticed in today’s competitive & fast-paced news environment?
Do you know where to start when building relationships with the media BEFORE you ask for coverage?
Register now to learn from two media veterans who can give you inside tips on how the media works, including how to tell your story in a way that highlights the high-impact work you’re doing in the community.
This is a FREE Training
What’s your ROVI?
Return on Volunteer Investment
Presenter: Daniel Janssen
Remote & hybrid work can offer wider talent access, improved retention, better perception of work-life balance, lower costs, higher productivity, and improved client service.
Return on Volunteer Investment (ROVI) measures the value an organization gains from volunteer engagement relative to the resources invested in recruiting, training, and supporting volunteers.
Research shows that for every $1 invested in volunteer engagement, organizations can see approximately $3–$6 in return through increased capacity and mission impact.
Date: March 26
Time: 10 AM – 11 AM
Cost: FREE for TRIAVA Members / $29 for nonmembers
TRIAVA Nonprofit Spotlight
Keep Durham Beautiful
Dawn Keyser, Program Director
The New Rules of Relationship Management
Designing Connections That Last with Donors & Volunteers
Presenter: Suzanne Smith
Donors and volunteers don’t disappear because they stop caring. They disappear because they stop feeling connected and appreciated.
The New Rules of Relationship Management is a lively, practical session for nonprofits ready to move beyond transactional work and build real supporter loyalty in donors and volunteers. Suzanne Smith, MBA brings a fresh lens to engagement using the surprisingly powerful framework of the Five Love Languages, helping organizations strengthen communication, stewardship, and volunteer relationships in ways that actually stick.
Expect memorable examples, quick wins you can use immediately, and a reminder that in today’s crowded attention economy, connection is everything.
You’ll leave with tools to help your supporters feel valued, seen, and eager to stay involved, not just thanked and forgotten.
By the end of this action-packed session, participants will be able to:
- Shift from a transactional approach to lasting relationships that keep donors and volunteers coming back.
- Use the Five Love Languages as a practical engagement toolkit to strengthen communication, appreciation, and retention.
- Walk away with simple, repeatable “connection habits” that make supporters and staff feel genuinely valued all year long.
This is a FREE Training
Date: May 20, 2026
Time: 2pm-3pm
Access: Log-in instructions will be provided upon Zoom registration.